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Please use the form below to log any issues arising after install.
Using our online support service we guarantee a faster resolution of your question or query and will ensure your requirements are followed through to completion.
If there is an immediate issue such as a dangerous fault or life threatening situation, please call emergency services on 000. For non-urgent matters, submit your details below and we will assign an operations agent to your matter.
Such issues may include;
- Questions / queries relating to your install
- Queries regarding connection of your Ergon/SA Power Networks Meter
- Updates on the progress of your install
- Warranty claims / system faults
- Bill or invoice inquiries
We thank you for your business and look forward to maintaining your Ionics solar system in to the future.
Information on meter board upgrades can be found in our factsheet here.